Terms and conditions | Online Platform for Marriage in Denmark

Terms & Conditions

1. Scope

These Terms & Conditions apply to all services offered via the websites marriage-denmark.com and heirat.dk.
All services are provided exclusively by Marriage in Denmark ApS / Express Wedding ApS.
By using our services, you agree to these Terms & Conditions.

2. Subject Matter and Provision of Services

2.1 Starter Plan – Online Application Preparation

Subject Matter:
The Starter Plan is a semi-automated online preparation service for applying for a marriage license in Denmark. It covers only the preparation of your application.
It is not a wedding booking with us.
Scope of Service:
- Automated online eligibility check
- Individualised list of required documents
- Secure upload of personal documents and data in the wedding portal portal.heirat.dk
- Preparation of a customised application plan and checklist
- Two expert reviews of submitted documents for completeness, readability and image quality
- Provision of quality examples to help optimise documents
Important Note:
The customer must submit their application independently to the Danish Agency of Family Law (Familieretshuset) and pay the official fee of DKK 2,100 (as of 2025) directly by card.
Completion of Service:
The service is considered delivered once the individual application plan has been sent to the customer and access to the portal has been provided.

2.2 Premium Plan

The Premium Plan is a more comprehensive, personal service including individual case handling, strategic advice and, if applicable, appointment reservations. It is also provided by Marriage in Denmark ApS / Express Wedding ApS.

3. Right of Withdrawal

Under the EU Consumer Rights Directive (2011/83/EU), consumers generally have a 14-day right of withdrawal.

Starter Plan:
As the Starter Plan is a semi-automated, individually tailored service which begins immediately after conclusion of the contract, there is no right of withdrawal under Art. 16(a) and (m) of Directive 2011/83/EU. The customer expressly agrees that we start executing the service before the end of the withdrawal period and acknowledges that the right of withdrawal thereby expires.
Premium Plan:
The customer has a 14-day right of withdrawal from the date of conclusion of the contract, provided the service has not yet been fully performed and they have not agreed that we start execution before the end of the withdrawal period. The right of withdrawal expires if the service has been fully performed and the customer has expressly agreed that execution begins before the end of the withdrawal period.

To exercise the right of withdrawal, the customer must notify us (Marriage in Denmark ApS / Express Wedding ApS, Valby Langgade 129, st.tv., DK-2500 Valby, phone: +45 70 72 61 30, info@heirat.dk) of their decision by means of a clear statement (e.g. by letter or e-mail).

4. Prices and Payment

Starter Plan: €490 per couple plus administrative fee (see website for current amount)
Premium Plan: Price depending on scope of service

Payment must be made in advance via PayPal, Stripe, bank transfer or other offered methods.

5. Customer Obligations and Liability

The customer is obliged to provide complete and accurate information and to submit all required documents in due time.
Marriage in Denmark ApS is not liable for delays or rejections by authorities resulting from incomplete or incorrect customer information.

6. Portal Use and Technical Requirements

After the application plan has been created, the customer receives access to the portal portal.heirat.dk.

Access and Security:
Access is personal and may not be shared with third parties. Login credentials must be kept confidential.
The portal stores IP address, login information, uploads and processing status for security, support and evidence purposes.
Technical Requirements:
A current web browser and stable internet connection are required to use the portal. Functionality on outdated systems or with unstable connections cannot be guaranteed.
Availability:
We strive to ensure high availability of the portal, but short maintenance periods or interruptions may occur.
Disclaimer for Technical Issues:
We are not liable for outages, data loss or damages caused by technical problems outside our control, unless caused intentionally or by gross negligence.

All data are processed in accordance with the GDPR and will only be disclosed where legally required or necessary to provide the service (e.g. to payment providers).

7. Special Provisions for the Premium Plan

Express Wedding ApS assumes no liability for weddings not taking place due to incorrect information, late submission of papers, late registration with the registry office, late arrival at the appointment, missing or forged original documents, exceeding the permitted Schengen stay or other reasons attributable to the client.

Force majeure: Express Wedding ApS accepts no responsibility for events of force majeure, including but not limited to natural disasters, wars, strikes, government closures or entry restrictions. If the wedding cannot take place due to force majeure, no refund will be issued.

The assessment of the authenticity of a relationship lies solely with the Danish Agency of Family Law.
If invited to an interview, the costs of travel and accommodation are borne by the client.

8. Governing Law and Jurisdiction

The law of the Kingdom of Denmark applies. Jurisdiction is the registered seat of Marriage in Denmark ApS / Express Wedding ApS in Denmark.
Should any provision of these Terms & Conditions be invalid, the validity of the remaining provisions shall not be affected.